Booking T'S & C'S All itineraries are subject to change due to occasional restrictions in opening times/days of some attractions, e.g. churches, wineries etc. We cannot be held responsible for any changes due to closures, inclement weather etc. Booking Information Acceptance of T & C’s It is understood by the operating company that all T&C’s are accepted by the passenger when a deposit is paid. Bookings Cancellations and Refunds Bookings can be made by completing a booking form and returning it to East Coast Coaches with the required deposit. Reservations can only be held for 7days without deposit. Final Payment is due 30 Days prior to departure. East Coast Coaches retains the right to cancel a tour due to insufficient numbers or unforeseen circumstances. In this instance either a substitute date or full refund will be offered. Cancellation Policy The following fees apply according to notice given– More than 30 days prior to departure of tour, forfeit of deposit only 30 days or less full forfeit. Where a non-refundable ticket has been purchased this will be in addition to cancellation fee. Tour Prices are current at time of Printing but subject to change without notice for unforeseen circumstances such as, Higher motel costs, Venues closing and replacing them with more expensive venues. All tour costs include GST. Tour price excludes drinks, telephone calls, mini bars, insurance and personal items. General Conditions Seats cannot be reserved on tours. However, It is ECC's policy to rotate seats daily to ensure all passengers will enjoy seating. Dietary Requirements Special meal requests must be advised at time of booking. All efforts will be made to accommodate special requirements such as , Vegetarian, Coeliac Meals, Gluten Free & Lactose Intolerant Meals Luggage Restrictions Due to weight restriction imposed on coaches for different roads, passengers are limited to one medium sized suitcase p/p Maximum weight not to exceed 20kgs. One piece of hand luggage will be permitted to be carried onboard the coach. Single Supplement & Travelling Alone A limited number of single rooms are available on each trip. Addition cost occurs for the sole use of a room Special needs It is essential that you advise of any mobility, Medical conditions, or special needs that you may have at time of booking so we can ensure those needs are met as best as possible. Passengers requiring special assistance are welcome aboard provided that they are accompanied by an able bodied companion capable of providing the necessary assistance when required. Liability East Coast Coaches while on tour reserves the right to alter or change the itinerary in the best interest of passengers, accommodation or carriers at anytime for any reason. While traveling we shall not be liable for any person taking the tour for a loss, injury or damage to such persons or belongings or otherwise in connection with any accommodation, transportation or other services or resulting directly or indirectly for any occurrences beyond its control including breakdown of equipment, Theft, cancelation or changes in itinerary or schedules etc. Travel insurance is advisable on all tours.
For all bookings and further inquiries, please don’t hesitate to get in contact today. Please remember to get in early as many tours sell out fast! Phone: 0417 365 571
